A consumer complaint recieved will be investigated by the consumer complaints resolution committee within thirty [30] days and communicate their findings and recommendations to all parties involved and followed through.
VISION To ensure adequate Universal and competitive postal and courier services through the setting and enforcement of service standards and promotion of policies that will enhance innovation, efficiency & accountability in delivery. MISSION
The Postal and Courier Services Regulatory Commission (PCSRC) is the regulator for the postal and courier sector in Ghana. The Commission was established under the Postal and Courier Services Regulatory Commission Act, 2003 (Act 649).
